Simple Telecom
Big-business phone systems without the telco drama. 1300 numbers, hosted VoIP and call routing that just work — no jargon, no hostage contracts.
For two decades I’ve been building tools that untangle small-business admin — phones, inventory, and now the web itself. Three companies, one obsession: the boring stuff should just happen.
status: still shipping · based in Australia · replies fast
david@loom ~ % whoami David Thomas — founder, problem-solver, professionally allergic to paperwork. david@loom ~ % ls ./companies simple-telecom/ bsimple/ loomweb.co/ david@loom ~ % git log --oneline | head -3 f3a2c91 (2006) feat: make phones simple b7d40e2 (2020) release: kill the data entry 9c1f88a (2026) feat!: host the AI-built web david@loom ~ %
Every one of these started the same way — something was harder and more expensive than it needed to be, and I couldn’t leave it alone.
Big-business phone systems without the telco drama. 1300 numbers, hosted VoIP and call routing that just work — no jargon, no hostage contracts.
Inventory and order management for the industries big software forgot. Born in a packaging warehouse, adopted by coffee roasters, feared by spreadsheets.
Your AI builds the website. LoomWeb puts it live. Git push to deploy, instant HTTPS on your own domain, one-click undo. Host it yourself free, or let us run it.
My CV, in the only format that ever made sense to me. No padding, no buzzwords — just the changelog.
If I had to sum up what I do in one sentence: I'm a problem-solver who can't stop building things. For the better part of two decades I've been in the trenches of running small-to-medium businesses, and one truth kept surfacing — the idea of the business is the fun part. It's the day-to-day administration, the tangled systems and the repetitive paperwork that become the real boss fight.
So that's what I build: tools that untangle the hard stuff so owners can get back to the part they actually love.
It started in 2006 with Simple Telecom, when small businesses were being locked out of the professional phone tools the "big end of town" treated as standard — 1300 numbers, smart call routing, reliable phone systems. All of it needlessly complicated and expensive. We stripped out the telco jargon and just made it work.
Then in 2016 I bought a packaging business, thinking I was getting into boxes and tape. Turns out I was in the administration business — and the admin was winning. So I did what I do: I built software to automate our own workflow. It was never meant to be a product. Then a coffee-roaster customer saw it and asked for one. Then three more roasters asked. That was the lightbulb: this problem wasn't mine, it was everyone's — too big for spreadsheets, too niche for enterprise software.
We rebuilt the platform properly, launched it as BSimple in the middle of a pandemic, and it's been untangling warehouses and roasteries ever since.
And in 2026 the loop closed: I'd built Loom, a tiny git-native publishing engine, and started hosting sites built on it. That became LoomWeb — push a website live the same way you push code, with your AI doing the building.
Three companies, twenty years, same idea every time: take something complicated businesses have to do, and make it simple, accessible and affordable. That's the whole trick. That's the whole company.
Telco, inventory or hosting — pick your pain. Every one of these exists because I got sick of watching good businesses drown in admin.
david _at_ gosimple.com.au
Free tier, no credit card. The email works too.