EST. 2006 · STILL ANSWERING

Business telecommunications without the telco drama.

Big-business phone systems for small businesses — 1300 numbers, hosted VoIP, call tracking and real humans who answer. Running since 2006, back when hold music was the industry's best feature.

$ ping simpletelecom.com.au — reply in minutes, not billing cycles

what it does

What your phone system should already do

011300 & 1800 numbers

One number for your business, answered wherever you are. Live in minutes — not after a three-week "provisioning process".

02Hosted VoIP

Every desk-phone feature without the desk phone. It runs on the mobile already in your pocket.

03Call routing & tracking

Know which ads actually ring, route calls to whoever should answer, and stop losing leads to a voicemail nobody checks.

04Microsoft Teams integration

Your business calls, inside the tool your team already lives in. Yes, really.

05Live call answering

A human picks up when you can't. Your customers never meet the voicemail void.

06Support that picks up

Australian-based people who like talking to customers. Revolutionary, we know.

2006
founded, pre-iPhone
min
utes to go live, not weeks
0
contracts designed to confuse
the origin story

This is where it all started. In 2006 I kept watching small businesses get quoted small fortunes for phone systems that the big end of town treated as standard equipment — 1300 numbers, smart call routing, systems that made a two-person operation sound like a thousand-person one. It wasn't just expensive; it was wrapped in so much telco jargon you needed a translator and a lawyer to sign up.

The gap was obvious and, to me, unforgivable: the size of your business shouldn't decide the quality of your phone system.

So Simple Telecom was born with one job — take away the confusing jargon, make it easy to implement, and price it so a startup can actually afford to look professional. Give the little guys the same tools the big end of town uses, minus the drama, the hold music, and the contracts engineered to outlive their usefulness.

Two decades later, the mission hasn't shifted an inch. The products grew with the technology — hosted VoIP, call tracking, Microsoft Teams integration, live answering — but the promise is the same one we made in 2006: professional business communications, minus the complexity.

And yes, we actually like talking to customers. It's on the website. It's also true.

Ready to ditch the telco drama?

Numbers, VoIP and routing for Australian businesses that would rather run the business than the phone system.

Up and running in minutes. Told you we hate drama.